--- title: "Support" url: https://coolformkit.com/support/ date: 2025-07-25 modified: 2026-04-30 author: "cpsatinder" description: "Get support from plugin developers... Contact Support We’re here to help! Our technical support team is available from 9:30 AM to 6:30 PM IST, Monday to Friday. Plugin Documentation Please check..." word_count: 669 --- # Support Get support from plugin developers... # Contact Support We’re here to help! Our technical support team is available from **9:30 AM to 6:30 PM IST**, Monday to Friday. ![](https://coolformkit.com/wp-content/uploads/2025/07/cool-team.png) [ ](/docs/) ##### Plugin Documentation Please check our [**docs**](https://docs.coolplugins.net/plugin/cool-formkit-for-elementor-form/) and **faqs** before submitting a support request. [ View Plugin Docs ](https://docs.coolplugins.net/plugin/cool-formkit-for-elementor-form/) ![](https://coolformkit.com/wp-content/uploads/2025/07/live_support.gif.gif) [ ](https://my.coolplugins.net/support/) ##### Submit Support Ticket Quickly get assistance by creating a support ticket in our support portal.For Premium Users Only [ Create Support Ticket ](https://my.coolplugins.net/support/) (Get a solution in 24-48 hours) [ ](https://wordpress.org/support/plugin/automatic-translator-addon-for-loco-translate/) ##### Free Plugin Support Submit a support request on WP.org for help regarding free version. [ Free Support ](/free-plugins) (Get a solution in 4-10 working days) ### Frequently Asked Questions How do I get started with Cool FormKit in Elementor? To get started with Cool FormKit, simply install and activate the plugin, then integrate it with your Elementor form using the available widgets. Here is the [installation guide for Cool FormKit](https://docs.coolplugins.net/doc/cool-formkit-installation-setup-guide/). Do I need Elementor Pro to use the Cool FormKit plugin? No, you don’t need Elementor Pro to use **Cool FormKit**, it also works with Elementor Free, and Hello Plus. Can I add conditional logic to Elementor form fields using Cool FormKit? Yes, Cool FormKit allows you to apply [conditional feilds for Elementor forms](https://coolplugins.net/product/conditional-fields-for-elementor-form/), making them show or hide based on the user’s input. This is perfect for creating dynamic forms that adapt to different user responses. Can I add a country code dropdown in Elementor forms? Yes, with Cool FormKit, you can add a [country code dropdown](https://coolformkit.com/features/country-code-for-elementor-form/) to the phone number field in Elementor forms. This makes it easier for users to enter accurate international phone numbers and improves form usability. Can I create multi-step forms using Cool FormKit? Yes, you can create multi-step forms using conditional logic to control what fields appear at each step. Do I need to know coding to use Cool FormKit? No, you don’t need coding skills to use Cool FormKit. It’s designed with an easy-to-use interface that works seamlessly with Elementor, allowing you to create and customize forms without any coding. What is your refund policy? We offer a 14-day refund policy. If you are not satisfied with the plugin for any reason, you can request a refund within 14 days of your purchase. For full details, visit our [Refund Policy Page](https://my.coolplugins.net/terms/refund-policy/). How to Get Plugin Updates and Support After Purchase? After purchasing the plugin, you will receive a license key. Simply activate this license in your WordPress dashboard to start receiving automatic plugin updates directly within your WP admin area. You will also be eligible for premium support and regular updates as long as your license remains active—just contact our [support team ](https://coolplugins.net/support/)when needed. To get started with Cool FormKit, simply install and activate the plugin, then integrate it with your Elementor form using the available widgets. Here is the [installation guide for Cool FormKit](https://docs.coolplugins.net/doc/cool-formkit-installation-setup-guide/).No, you don't need Elementor Pro to use **Cool FormKit**, it also works with Elementor Free, and Hello Plus.Yes, Cool FormKit allows you to apply [conditional feilds for Elementor forms](https://coolplugins.net/product/conditional-fields-for-elementor-form/), making them show or hide based on the user’s input. This is perfect for creating dynamic forms that adapt to different user responses.Yes, with Cool FormKit, you can add a [country code dropdown](https://coolformkit.com/features/country-code-for-elementor-form/) to the phone number field in Elementor forms. This makes it easier for users to enter accurate international phone numbers and improves form usability.Yes, you can create multi-step forms using conditional logic to control what fields appear at each step.No, you don’t need coding skills to use Cool FormKit. It’s designed with an easy-to-use interface that works seamlessly with Elementor, allowing you to create and customize forms without any coding.We offer a 14-day refund policy. If you are not satisfied with the plugin for any reason, you can request a refund within 14 days of your purchase. For full details, visit our [Refund Policy Page](https://my.coolplugins.net/terms/refund-policy/).After purchasing the plugin, you will receive a license key. Simply activate this license in your WordPress dashboard to start receiving automatic plugin updates directly within your WP admin area. You will also be eligible for premium support and regular updates as long as your license remains active—just contact our [support team ](https://coolplugins.net/support/)when needed.